A Questioning Attitude

A questioning Attitude is simply an attitude of ‘being sure.’ It is a cautious and thoughtful approach exercised before, during, and after action. It is a process of fully understanding, considering pertinent ‘what ifs,’ and resolving any questions in your mind before moving forward. A critical aspect of Questioning Attitude is both the advocacy of specific issues and the raising of concerns.

Why?

• To challenge preconceptions and assumptions.

• To stimulate healthy thoughts regarding processes and procedural steps.

• To consider actions and beliefs from differing perspectives.

• To prevent rationalization from proceeding when things don’t seem right.

• To identify waste and non-value-added activities.

When?

• All the time!

How?

• Be aware when things don’t seem right and pursue an answer as to why.

• Stop when unsure!

• Consider the “what if’s” before taking action or making any decisions.

• Be deliberate in constructively questioning the thoughts and assumptions of others.

• Offer challenging questions in a spirit of helpfulness and caring.

• Be open and receptive to being examined by others.

• Appoint a ‘devil’s advocate in the decision-making processes.

• Never assume anything.